Cancelling a flight

It can always happen that you have to cancel your trip. We hope we can make this easier for you by explaining what your options are.


Need to change or cancel your travel plans because of COVID-19? Learn more about our flexible rebooking policy.

How to cancel a flight

Did you book via KLM, Air France, or Delta Air Lines? You can cancel (part of) your trip and your extra options by requesting a refund. Please note that it depends on your route, travel class, and ticket type how much you get refunded and whether you have to pay a cancellation fee.

Your flight was cancelled

First of all: we’re sorry for cancelling your flight. If we haven’t rebooked you onto another flight yet, you might be able to change the flight yourself.

Read more about changing a flight

Need help?

Of course, we’re more than willing to help you out via social media or a phone call.