Cancelling a flight

It can always happen that you have to cancel your trip. We hope we can make this easier for you by explaining what your options are.

COVID-19

Need to change or cancel your travel plans because of COVID-19? Learn more about our flexible rebooking policy.

How to cancel a flight

Did you book via KLM, Air France, or Delta Air Lines? You can cancel (part of) your trip and your extra options by requesting a refund. Please note that it depends on your route, travel class, and ticket type how much you get refunded and whether you have to pay a cancellation fee.

Your flight was cancelled

First of all: we’re sorry for cancelling your flight. If we haven’t rebooked you onto another flight yet, you might be able to change the flight yourself.

Read more about changing a flight

Need help?

Of course, we’re more than willing to help you out via social media or a phone call.